Diplomatic Enclave, Arabian Gulf Street, P.O. Box 1450, Safat-13015, Kuwait. Phone: 22530600, 22530612 - 14 Fax: 22546958, 22571192, 22573910, 22573902

Response of the embassy with regard to various suggestions on the website “Indians in Kuwait”

The Embassy would like to respond to the various suggestions/remarks which have been received on “IndiansinKuwait.com” to further improve the services of the Embassy:-

S.NoSuggestion/RemarkResponse
1.To provide a needful help for domestic workers.Regarding domestic workers who are treated very badly in Kuwait, the Embassy would like to inform that there is a dedicated Labour Wing which looks after the Indian community. The Embassy has been regularly taking up the issue of ill-treatment of domestic workers with the local authorities. The Embassy is providing shelters to distressed male & female domestic workers
2.To pay for services by Debit and Credit cardsThe Embassy has already introduced a system of paying by Debit cards. There is an option to pay either through cash or K-net facility.
3.To reduce/cancel Indian Public HolidaysThere is a system in place to facilitate the work of the people who come for Consular Services on all Gazetted Holidays and also on week-ends. But due to the sensitivities involved, the Embassy cannot cancel Indian Holidays.
4.Rent for accommodation is increasing day by day.The Embassy cannot interfere in the matter of rent for accommodation because we have to follow the law of the land.
5.Allow NRIs to apply for PAN & Aadhar cards. The Embassy is working out modalities with the concerned authorities in India so that the NRIs can apply for PAN & Aadhar cards. But this will take some time.
6.Stopping of Indian house maids to KuwaitIndian housemaids are continuing to come to Kuwait for work through private recruitment agencies over which Ministry of Overseas Indians (MOIA), Government of India has limited control. 
7.Opening of an Indian Bank and NRI quota in various Exams.The Embassy cannot do anything as regards opening of an Indian bank and NRI quota in UPSC and PSC exams.
8.Additional counters in the Embassy for quicker Consular Services. To improve our services, the Embassy is exploring the possibilities of increasing its staff strength to improve our consular services and increased work pressure. Number of working hours (8 hours) cannot be increased.
9.Introduce E-voting from KuwaitBeing examined for implementation.
10.Reduce fees of various consular services like Visa, Passport, Attestation etc.With regard to various charges for Consular services, the Embassy has no control as these are  fixed all over the world as per the orders of the Government of India.
11.Reduction of charges for correspondence courses.The charges for correspondence courses are perceived to be expensive as Courier and Postal charges outside India are very high, apart from  over-head expenses.
12Sale of Indian Postal Stamps and Revenue stamps in the MissionThe Embassy is examining the possibility of the sale of Indian Postal stamps and Revenue stamps.
13.Training embassy staff and to be polite in public dealing.Training of staff is a continuous process and everyone in the Mission have been advised to be courteous and polite so that the public feels comfortable. Contact details of the staff are available on the Website under heading of “Embassy Team and its Tasks”. 
14. Lack of Parking space in front of Indian EmbassyRegarding parking space, the Embassy has its limitations. But the Mission is trying to solve it with the help of neighboring Embassies who are based in Diplomatic Enclave.
15.Introduction of suitable Insurance scheme for Indian ExpatsAll concerned are advised to get in touch with LIC and Oriental Insurance whose details and other relevant conditions are available on the Embassy’s Website.
16.Hold public meetings regularly at different locationsThe Embassy has its limitations due to shortage of manpower and increased work pressure. But the Embassy has a system of Open Durbars where anyone can come without prior appointment. Details are available on the Embassy’s Website.
   

Kuwait
20 February 2015
Air India has a rich mix of wide and narrow body aircrafts ranging from Boeing 747, Dreamliners, Airbus 320 to smaller CRJ-700 aircrafts. It has a wide network flying to 31 international and 59 domestic destinations over 4 continents. It connects many more destinations through code-share arrangements with various airlines.
LIC (international) BSC(c) is a subsidiary of LIC of India, a corporation established through an act of Gov. of India. LIC(International) started its activities in Kuwait in the year 1996 through its chief agent M/S.Warba Insurance Co.SAK, later in the year 2006, expanded by opening the marketing office of M/S.Warba Insurance Co.SAK, at Fahaheel.
Jet Airways, is India’s premier international airline and was founded in 1993. Over the years Jet Airways has constantly endeavoured to give the world a world-class airline and has been recognised and honoured constantly for this.
The Oriental Insurance Company Limited is one of the 4 Public Sectors (Government) Insurance Company’s of India, one of the four giants in Insurance World of India. Since, 1947 Oriental is underwriting a large number of risks starting from cattle to space, through its more than 1000 Offices in India.
New India Assurance Co Ltd, is a 100 % Govt of India owned multinational General Insurance Company operating in 27 countries and headquartered at Mumbai, India. Our global business crossed Rs.16000 Cr.
TCIL, a prime engineering and consultancy company, is a wholly owned Government of India Public Sector Enterprise under the administrative control of the Department of Telecommunications (DOT), Ministry of Communications and Information Technology, Government of India.